Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck Weiden

Chuck Weiden

October 15, 2024

5  out of  5
rating by Chuck Weiden
"Went over to the New Albany office after receiving an email from State Farm. My wife and I had a lovely chat with Mary Hazelton, which turned into a full insurance review. Mary was very thorough, answering many questions and making a few suggestions. Very helpful!"
We responded:
"Thank you, Chuck! We're delighted to hear about your positive experience with Mary. It's wonderful to know she provided thorough and helpful service. We appreciate your feedback and look forward to assisting you and your wife in the future."
Profile photo of Yan Zhuang

Yan Zhuang

October 10, 2024

5  out of  5
rating by Yan Zhuang
"Jade is the best employee!"
We responded:
"We're thrilled to hear that Jade provided you with excellent service."
Profile photo of Connor_case18:IG

Connor_case18:IG

October 8, 2024

5  out of  5
rating by Connor_case18:IG
"Connie was amazing and very understanding and explained everything"
We responded:
"Thank you, Connor, for your kind words! We're thrilled to hear that Connie provided you with exceptional service and clear explanations. Your satisfaction is our priority, and we appreciate your positive feedback."
Profile photo of Ryan Z

Ryan Z

October 4, 2024

5  out of  5
rating by Ryan Z
"Good communication."
We responded:
"Thank you, Ryan! We're pleased to hear that you appreciated our communication. Providing clear and effective communication is a top priority for us."
Profile photo of Lili N

Lili N

October 3, 2024

5  out of  5
rating by Lili N
"Michelle and Murphy did an amazing job getting my auto insurance afforadable and always answer my questions quickly! They have been nothing but patient and nice throughout the whole process."
We responded:
"Thank you, Lili! We're thrilled to hear that Michelle and Murphy provided you with excellent service and affordable auto insurance. Your kind words and satisfaction mean a lot to us."
Profile photo of Dr. Kewa Li

Dr. Kewa Li

September 27, 2024

5  out of  5
rating by Dr. Kewa Li
"Great services, friendly staffs to have addressed all our concerns promptly."
We responded:
"Thank you for your kind words. We're delighted to hear that our team was able to address your concerns promptly. Your satisfaction is our top priority, and we appreciate your trust in our services."
Profile photo of Kevin Z

Kevin Z

September 26, 2024

5  out of  5
rating by Kevin Z
"Bernice is very patient and helpful! Thanks for her assistance!"
We responded:
"Thank you, Kevin! We're thrilled to hear that Bernice provided you with excellent service. Your positive feedback is greatly appreciated, and we'll be sure to share your kind words with her."
Profile photo of Alan Chu

Alan Chu

September 25, 2024

5  out of  5
rating by Alan Chu
"Connie helped me getting couple issues sorted out in a timely manner. She is very knowledgeable and very detail with meeting my requests even she hasn't worked with me directly in the past. The is truly professional and I will definitely recommend her."
We responded:
"Thank you, Alan, for your kind words. We're thrilled to hear that Connie was able to assist you efficiently and professionally. Your recommendation means a lot to us."
Profile photo of Melanie Ferrara

Melanie Ferrara

September 24, 2024

5  out of  5
rating by Melanie Ferrara
"Efficient and friendly service. Murphy was quick to answer all my questions and to process my requests."
We responded:
"Thank you, Melanie, for your kind words! We're delighted to hear that Murphy provided efficient and friendly service. Your satisfaction is our priority, and we're glad we could assist you promptly."
Profile photo of Liching Jaung

Liching Jaung

September 24, 2024

5  out of  5
rating by Liching Jaung
"The premium payment process was done smoothly. Connie has also answered my questions clearly."
We responded:
"Thank you for the feedback!"
Profile photo of Anny Chen

Anny Chen

September 20, 2024

5  out of  5
rating by Anny Chen
"I called their company today and an operator named Zoe was very patient and responsible in helping me with my billing issues. I am very grateful for her help."
We responded:
"Thank you, Anny, for your kind words. We're delighted to hear that Zoe provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Marica Buell

Marica Buell

September 20, 2024

5  out of  5
rating by Marica Buell
"Connie did a great explaining my coverage and questions. She was pleasant and helpful."
We responded:
"Thank you, Marica, for your kind words! We're delighted to hear that Connie was able to assist you effectively and make your experience pleasant. Your satisfaction is our priority, and we appreciate your positive feedback."
Profile photo of Victoria Marko

Victoria Marko

September 19, 2024

5  out of  5
rating by Victoria Marko
"Connie has helped me multiple times! She is efficient and timely! Very happy with customer service"
We responded:
"Thank you, Victoria, for your kind words! We're thrilled to hear that Connie has been able to assist you efficiently and promptly. Your satisfaction with our customer service is greatly appreciated."
Profile photo of Dream Wang

Dream Wang

September 18, 2024

5  out of  5
rating by Dream Wang
"Great agency with amazing service, I really recommend Jade Guo, she is a such knowledgeable agent who always help me with my insurance questions and she helped me found the life policy that suit for me the most. I really appreciate her help, patience and her professionalism !"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Jade. Her dedication to providing knowledgeable and professional service is something we take great pride in. We appreciate your recommendation and look forward to continuing to serve you."
Profile photo of Zhang Xianghua

Zhang Xianghua

September 14, 2024

5  out of  5
rating by Zhang Xianghua
"许小姐很好,很耐心,是我看到的最好的保险员!"
We responded:
"感谢您抽出宝贵时间给我们留下评论。"
Profile photo of Francis

Francis

September 13, 2024

5  out of  5
rating by Francis
"7 out of 5 stars! Murphy did an amazing job! He was able to clearly answer all my questions and even found some ways to help me save some money. I suffer from anxiety and was nervous about going but they make you feel very welcomed and comfortable when he was assisting. Highly recommend this State Farm office."
We responded:
"Thank you, Francis! We're thrilled to hear about your positive experience with Murphy. It's wonderful to know he could address your concerns and help you save money. Your recommendation means a lot to us. We look forward to assisting you again!"
Profile photo of Wei Xiong

Wei Xiong

September 13, 2024

5  out of  5
rating by Wei Xiong
"I had some issues with bills and payments, so I consulted Zoe. She took some time to look into the situation and provided me with a very detailed explanation. I really appreciate her service and highly recommend her to other clients."
We responded:
"Thank you for your kind words. We're delighted to hear that Zoe was able to assist you with your billing and payment concerns. Your recommendation means a lot to us, and we appreciate your trust in our service."
Profile photo of Jean Zhang

Jean Zhang

September 11, 2024

5  out of  5
rating by Jean Zhang
"Mushy is very professional and very helpful. Thanks a lot"
We responded:
"Thank you, Jean, for your kind words! We're delighted to hear that our team provided you with professional and helpful service. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Robert DeTar

Robert DeTar

August 29, 2024

5  out of  5
rating by Robert DeTar
"Just switched to State Farm today, Michelle was wonderful to work with and very helpful."
We responded:
"Thank you, Robert! We're thrilled to hear that Michelle provided you with excellent service. Welcome to State Farm!"
Profile photo of Maria Copen

Maria Copen

August 22, 2024

5  out of  5
rating by Maria Copen
"Thank you Michelle for being so nice and helpful 🥹💖"
We responded:
"Thank you for your kind words! We're delighted to hear that Michelle provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Richard Liao

Richard Liao

August 19, 2024

5  out of  5
rating by Richard Liao
"super efficient and well service"
We responded:
"Thank you, Richard, for your kind words and 5-star rating! We're thrilled to hear you found our service efficient and well-executed. Your satisfaction is our top priority, and we appreciate your support."
Profile photo of Hank Wu

Hank Wu

August 9, 2024

5  out of  5
rating by Hank Wu
"Michelle provided very professional and efficient service. I highly recommend her."
We responded:
"Thank you, Hank, for your kind words and recommendation. We're thrilled to hear that Michelle provided you with professional and efficient service. Your feedback is greatly appreciated!"
Profile photo of roni zaza

roni zaza

August 8, 2024

5  out of  5
rating by roni zaza
"Thank you Michelle for your help and spending time with me to talk about life insurance at State farm."
We responded:
"Thank you for trusting our agency with your life insurance needs. "
Profile photo of Puspa Gautam

Puspa Gautam

August 5, 2024

5  out of  5
rating by Puspa Gautam
"Excellent customer service. Michelle is awesome, very detailed and knowledgeable."
We responded:
"Thank you for your kind words! We're thrilled to hear that Michelle provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support."
Profile photo of Mahmoud Tunkarah

Mahmoud Tunkarah

July 25, 2024

5  out of  5
rating by Mahmoud Tunkarah
"The agent was so accommodating and know it's all. Thank you Michelle"
We responded:
"Thank you for your kind words! We're thrilled to hear that Michelle provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback."