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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eddie Yan

November 28, 2023

5  out of  5 rating by Eddie Yan
"Jade good"

Abini Bekito

November 23, 2023

1  out of  5 rating by Abini Bekito
"They Never answer the phone."

Mike Schaublin

November 21, 2023

5  out of  5 rating by Mike Schaublin
"Appreciated Connie's assistance with some questions about payment."

Kumar Chowdari Bellam

November 17, 2023

5  out of  5 rating by Kumar Chowdari Bellam
"I was having trouble in replacing the vehicle on my policy through State Farm website and Connie had helped me to get the issue resolved faster. Happy to do business with State Farm and Thank you Connie for the help."

Louise Cheung

November 15, 2023

5  out of  5 rating by Louise Cheung
"Connie was very consistent and friendly to provide excellent customer service to me as a client a couple times when I called. She was very professional taking care of my concerns and met my needs each time. For Example, she went above and beyond to take care of request by adding my son on the policy and stayed over 10 minutes late over her working hour to update our insurance card by adding my son on the auto policy. This action provided us the peace of mind in order for him to drive in the next morning. Thanks again for everything she did very nicely for me and her clients."

Charles Rose

November 13, 2023

5  out of  5 rating by Charles Rose
"I called for some insurance after getting the run around from other places, Michelle helped me out and got me a great rate with fast and friendly service, I cannot recommend this office enough thanks Jonathan, Michelle, and staff!"

Yingbin Hu

November 13, 2023

5  out of  5 rating by Yingbin Hu
"Jade is a very professional and responsible agent. Thanks for the outstanding service I recently received."

mang azuhen

November 8, 2023

5  out of  5 rating by mang azuhen
"Very good"

Paige Young

November 1, 2023

5  out of  5 rating by Paige Young
"Connie was so helpful and friendly when I called in to get info on my existing policy!"

Christina Lin

October 31, 2023

5  out of  5 rating by Christina Lin
"Had our policy with Ms Guo, she is very nice and patient to explain and get us understand the policy."

Douglas Davidson

October 27, 2023

5  out of  5 rating by Douglas Davidson
"Michelle was amazing and worked so hard to save me money and explain things! Amazing customer service."

Yuhui Huo

October 24, 2023

5  out of  5 rating by Yuhui Huo
"very good"

Michael Rucker

October 19, 2023

5  out of  5 rating by Michael Rucker
"I have been a State Farm Customer for decades and with Jonathan Yu since moving to the Columbus area. This agency has been responsive, courteous and professional since day one. Recently I have had the occasion to speak with Mary Hazelton at this agency concerning my vehicle coverage and she was great. Could not be happier with this group of knowledgeable professionals."


October 18, 2023

5  out of  5 rating by 王煌森

Bill Marconi

October 13, 2023

5  out of  5 rating by Bill Marconi
"Franny was extremely helpful an great to work with."


October 13, 2023

5  out of  5 rating by Yan

sophia wu

October 12, 2023

5  out of  5 rating by sophia wu
"Great service team. Caring and friendly. Never disappointed!"

haoming qin

October 10, 2023

5  out of  5 rating by haoming qin
"The insurance agent Michelle wang is very patient and nice. The process is very quick. I have a lower quote than the other insurance."

Patrick VanWert

October 3, 2023

5  out of  5 rating by Patrick VanWert
"Mary Hazelton made the process of acquiring auto and homeowners insurance a breeze. She took the time to explain all of the coverage and answered all of my questions. She found better coverage in both policies and the premiums are less than we were paying with our previous policy. Mary is very professional and understanding of our insurance needs! Pat VanWert"

Muyao Zhang

October 2, 2023

5  out of  5 rating by Muyao Zhang
"So nice"

Tim M

September 26, 2023

5  out of  5 rating by Tim M
"Very nice person! One of the staff Michelle spent lots of time modifying my quotes and helped me calculate the price."

Cara Shen

September 25, 2023

5  out of  5 rating by Cara Shen
"因为公寓要求,必须更改租房保险的细节,Jade Guo非常耐心,给了我很大的帮助。"

feiye qian

September 19, 2023

5  out of  5 rating by feiye qian
"The overall service experience was great. The Chinese customer service, Ms. Michelle, was very friendly and patiently solved a lot of problems for me."


September 18, 2023

5  out of  5 rating by JW W
"Michelle has always been very helpful with our auto and renters policy. I’d recommend her to my friends in Ohio!"


September 18, 2023

5  out of  5 rating by WANG YONGBO
"Excellent experience with the help from Jade Guo on my insurance bill for last two years! You can always get a detailed answer and efficient update on your plan."