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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Valentine

March 17, 2026

5  out of  5
rating by Brian Valentine
"Tarik was great, quick and to the point and very cool to talk with, do recommend this State Farm location, and of course prices are fair👌"
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Mark

March 17, 2026

5  out of  5
rating by Mark
"今天在这办理业务'工作人员非常热情的接待,并非常专业的解决问题。值得推荐的一个保险公司,"
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Kay Kelsaw

March 12, 2026

5  out of  5
rating by Kay Kelsaw
"Ariel was the agent I spoke with and she was very knowledgeable and helped me with starting my vehicle and renters insurance. I appreciate the time and knowledge given to help me save on insurance. Thank you, Ariel!!"
We responded:
"Thank you for your kind words! We're glad Ariel could help you get started with your vehicle and renters insurance and provide guidance to help you save. We appreciate your trust and feedback! "
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Ernest Baksa

March 11, 2026

5  out of  5
rating by Ernest Baksa
"I had a very good conversation with Scott. He gave me Quote on my three Vehicles. We talked about 40 minutes. Very polite And friendly, easy to talk to."
We responded:
"Thank you for your feedback! We're glad to hear your conversation with Scott was polite, friendly, and helpful. We appreciate you trusting us with quotes for your three vehicles! "
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Robert Webb

March 10, 2026

5  out of  5
rating by Robert Webb
"I really appreciate the prompt, personal service I always get here. Thanks for your help today, Caleb!"
We responded:
"Thank you for the five-stars, Robert! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Debbie Miller

March 10, 2026

5  out of  5
rating by Debbie Miller
"Scott helped me get my Dad renters inc, and he was so very helpful and patient... Kind voice..."
We responded:
"Thank you for sharing! We're glad Scott could help your dad with renters insurance and that his patience and kind approach made a difference. We appreciate your feedback! "
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Kim Lim

March 10, 2026

5  out of  5
rating by Kim Lim
"Thanks you! Ariel"
We responded:
"You're very welcome! We're glad we could help and appreciate your kind note. "
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Dayana Castellano

March 6, 2026

5  out of  5
rating by Dayana Castellano
"I had to make an endorsement to my policy and Xuan was very helpful, kind and super fast. I really appreciate the great customer service that I always received from this spectacular staff."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Xuan was helpful, kind, and efficient while assisting you with your policy endorsement. Providing great customer service is always our priority, and we truly appreciate your recognition of our team. Thank you for trusting us with your vehicle insurance needs! "
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Sani Gee

March 5, 2026

5  out of  5
rating by Sani Gee
"Scott was great he helped me out i would really recommend this person to friends and family, Great professional attitude. Very kind and also a great problem solver. Thank you very much Scott!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Scott was able to help you and provide such a positive experience. We'll be sure to pass along your compliments to him. We truly appreciate your recommendation and thank you for taking the time to share your feedback! "
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liping hu

March 4, 2026

5  out of  5
rating by liping hu
"刘璇"
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Nicholas Thomas

March 4, 2026

5  out of  5
rating by Nicholas Thomas
"connie did a excellent job with helping me out"
We responded:
"Thank you for your kind feedback! We're so glad to hear that Connie did an excellent job helping you out. We'll be sure to pass along your compliments to her. We appreciate you taking the time to share your experience!"
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Felecia Lucas

March 3, 2026

5  out of  5
rating by Felecia Lucas
"Thanks Scott for being such a help.I appreciate your help and patience thanks again Felecia Lucas"
We responded:
"Thank you for your kind words, Felecia! We're glad Scott was able to help and that you appreciated his patience and support. We’re happy to assist with your property and vehicle insurance needs!"
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Kaytie P

March 3, 2026

5  out of  5
rating by Kaytie P
"Ariel was super friendly, helpful, and informative while I was shopping for new auto and home insurance, and helped me to put together a couple of different quotes to best meet my needs. Anyone working with her is in good hands!"
We responded:
"Thank you so much for the kind review! We’re so glad to hear that Ariel was friendly, helpful, and informative while helping you explore your auto and home insurance options. Our goal is always to make the process easy and to find coverage that truly fits your needs. We appreciate your trust and your recommendation, and we’re always here if you need anything in the future! "
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Hayden Levesque

March 3, 2026

5  out of  5
rating by Hayden Levesque
"Ariel was so amazing to us! We’re young and getting our first home. We asked her the same questions multiple times and she was very thorough and sweet to us!"
We responded:
"Thank you so much for your kind words! It truly means a lot. Helping first-time homebuyers is one of the most rewarding parts of what we do, and we are so glad we could be there to answer all your questions along the way. Wishing you so many wonderful memories in your new home! "
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gabe

March 2, 2026

5  out of  5
rating by gabe
"Was very quick and easy got me what I needed and saved me tons than what I was paying before. Jonathan is the man!"
We responded:
"Thank you for the fantastic feedback! We're glad to hear the process was quick and easy, helped you save, and that we made such a great impression. We appreciate you trusting us with your vehicle insurance needs! "
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E.J. Hunt

February 28, 2026

5  out of  5
rating by E.J. Hunt
"I would like to give thank you to Franny, Within the Jonathan Yu State Farm office servicing in Columbus, Ohio. She was very helpful assisting with claims, even though that was not her general field of work, Franny went above and beyond to assist me and also to allow me to vent frustration from prior interactions with a different department as that is not generally a part of the position. She gave clear and concise direction on what she would be doing, and she made sure those things happened and with follow up."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Franny went above and beyond to assist you, even outside her usual role. Her clear guidance, follow-up, and willingness to listen truly make a difference. We appreciate your kind words and are glad she could help with your accident and vehicle insurance needs. "
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Jori Schlievert

February 26, 2026

5  out of  5
rating by Jori Schlievert
"Great service and easy communication. 100% recommend State Farm - Yu Insurance and Financial Services. Extra thanks to Tarik for helping me get the best rates!"
We responded:
"Thank you for the 100% recommendation! We’re glad you had great service and easy communication. We’ll share your thanks with Tarik for helping you get the best rates."
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Aly Karabin

February 25, 2026

5  out of  5
rating by Aly Karabin
"Scott was incredibly helpful and easy to talk to. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. It’s rare to find such personable and genuine customer service, and I really appreciated the positive experience. I would definitely recommend reaching out to them if you’re looking for someone knowledgeable and kind to work with."
We responded:
"Thank you for the thoughtful review! We’re so glad to hear Scott was helpful, clear, and never made you feel pressured. Providing personable, genuine service is exactly what we strive for. We truly appreciate your recommendation and are always here if you need anything!"
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Dorothy Jackson

February 24, 2026

5  out of  5
rating by Dorothy Jackson
"Scott was very helpful and pleasant to work with and very patient with all the tech problems we had! 🥰"
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear Scott was helpful, patient, and pleasant to work with—even through the tech hiccups. We truly appreciate you trusting us with your vehicle and renter’s insurance! "
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Chase Wu

February 23, 2026

5  out of  5
rating by Chase Wu
"I was required to obtain auto and rental insurance and I had a chat with Scott. He is a nice guy and conversation went smoothly and straight forward. We solve problems and be able to keep matters checked. Later, Franny, as the policy specialist, is able to help me fix the rental insurance issue at last minute call on Friday, which was a life saving moment before moving. I would recommend Jonathan’s office to others if you also interested in getting affordable insurance with satisfying services. Thumb up for them!"
We responded:
"Thank you for sharing your experience! We’re glad Scot made the process smooth, straightforward, and efficient, and that everything was taken care of in just one call. We appreciate your recommendation of our office and are happy to provide affordable insurance with satisfying service! "
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Zola Khajotian

February 20, 2026

5  out of  5
rating by Zola Khajotian
"Scott did a great job! He had excellent customer service and was extremely insightful. A true professional who knew everything I needed help with. He got me two policies for extremely affordable coverage. I highly recommend that anyone who comes to Jonathan Yu’s Agency work with him. 10/10 experience!"
We responded:
"Thank you for the fantastic review! We’re thrilled Scott could provide insightful, professional service and help you secure two policies with affordable coverage. Your 10/10 recommendation means a lot, and we’re glad your experience with us was so positive!"
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Sheng Chen

February 19, 2026

5  out of  5
rating by Sheng Chen
"刘璇服务的很好"
We responded:
"谢谢您的评价!很高兴听到刘璇为您提供了很好的服务。"
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Wanda Murrell

February 17, 2026

5  out of  5
rating by Wanda Murrell
"This is from Kathy Murrell. Somehow her rating ended up being a one star. She spoke with Aerial this morning and she loves Jonathan Yu's office in Columbus."
We responded:
"Thank you for the clarification! We’re glad Kathy had a great experience with Aerial and that she loves Jonathan Yu’s office in Columbus. We’ll make sure her feedback is noted correctly. "
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Evan Vachon

February 16, 2026

5  out of  5
rating by Evan Vachon
"Jade is very good speaks very clearly has amazing patience."
We responded:
"Thank you for your feedback! We’re glad you found a great price and had such a positive experience with Jade. Her patience and clear guidance make all the difference! "
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Amanda Smith

February 12, 2026

5  out of  5
rating by Amanda Smith
"Scott was definitely the best agent to go through i can't thank him enough"
We responded:
"Thank you for your feedback! We’re thrilled you found a great price and had such a positive experience with Scott. He’ll be happy to hear your kind words! "